Understand team roles and permissions
Give each staff member access that matches their responsibility at the club.
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Choose the role for the job
- Owner: all club operations, including staff access, software billing and club security.
- Club manager: club operations and operational settings, within the permissions available to the club.
- Club staff: day-to-day operations such as bookings, players, events and memberships. Owner-only settings remain restricted.
Review permissions before handing over
The owner manages access in Settings → Team. Check the role and any specific permission controls, including refund access, before asking a staff member to handle money. A role does not override every action-specific restriction.
Ask each team member to sign in with their own account and try their expected tasks. If a control is missing, check access with the owner rather than sharing credentials.
Keep the team current
Remove access when someone leaves and review it when responsibilities change. Require personal two-step verification where appropriate.
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