Enable multi-factor authentication

Set up your own two-step verification

1. 1

   Open Account in your workspace settings and find Two-step verification.

2. 2

   Choose an available setup method and follow the verification steps. For an authenticator app, choose Set up authenticator app, use the Setup link or enter the supplied key in your app, then enter Code from your app and choose Turn on. For Text message, choose a supported phone number, select Send code and complete verification.

3. 3

   Complete the setup and confirm that your account shows two-step verification as enabled.

4. 4

   Keep any recovery information provided by the setup flow in a secure place. Never share verification codes with support or other staff.

Require it for your club

The owner can open Settings → Security and enable Require two-step verification. This club policy is separate from setting it up on the owner’s own account. Each staff member must complete their own account setup.

If a code is rejected

Use the most recent SMS code or the current authenticator code for the correct account. Check the device clock for authenticator codes. If you cannot complete sign-in, use the recovery options shown or contact support with the failing step, without sending codes.

• Troubleshoot sign-in