Trouble signing in?
Work through the fastest checks for email-link sign-in and staff access problems.
Start with the email
- 1
Check that you entered the same email used for your player or staff account.
- 2
Search your inbox for 'CourtBeam' and check spam or filtered folders.
- 3
Request a fresh link and use the newest message.
- 4
Open the link on the same device and browser where you requested it.
Staff invitation
If you are joining a club, you must accept the invitation sent to the invited email. Ask the owner to resend it if the link has expired or the wrong email was used.
Still blocked
Tell support the email domain, the step that fails, the approximate time, and the request ID shown in the error. Never forward a live sign-in link or include a verification code.
Send us the step that failed and the reference you see. We will help you pick it up.