A booking time is not available

Check the five causes

• The court is already booked or blocked.
• The time is outside the court or club hours.
• The booking window or minimum notice rule excludes it.
• An event or closure is using the resource.
• The player is looking at a different date, time zone, or booking method.

For staff

Open the staff calendar, confirm the club time zone, and compare the policy with the player's requested time. If the time should be available but is not, capture the court, local date, time, and player email for support.