Player accounts and phone verification
Explain phone verification and account matching to players and staff.
All club and organizer guides · Player help and FAQs
How sign-in works
Players sign in with their phone number and a verification code sent by SMS. Use the phone number on your club player record so bookings and memberships connect to the same account. Club owners and staff use their workspace sign-in flow.
Use the same phone number
A player may appear to have a missing membership or booking when they verify a different phone number. Use the number on the player record, including its country code, or ask the club to correct the record.
Security basics
- Request a verification code using your own phone number.
- Never share your SMS verification code with another person.
- If a shared computer was used, sign out before leaving it unattended.
Player instructions
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