Create a membership plan
Set up a membership that explains who is eligible and what the plan includes.
All club and organizer guides · Player help and FAQs
Before you begin
A tier defines the membership you offer. A player becomes a member when they have a qualifying membership record with valid dates; creating a tier alone does not enroll anyone.
Open Memberships in the workspace. For online purchases or recurring billing, check your CourtBeam plan and that Settings → Online payments is ready. Staff can use published tiers when adding existing or complimentary memberships.
Create a tier
- 1
Open Memberships → Tiers and choose Add tier.
- 2
Enter a Tier name and Description that explain who it is for and what is included.
- 3
Add the billing frequencies and prices you offer. Review any free trial and joining fee before publishing.
- 4
Add benefit descriptions if needed. These describe the offer; configure enforced booking windows and prices in Courts → Rules or the event settings.
- 5
Choose Visibility. Public tiers can appear for players; Hidden and Invite only tiers do not appear as ordinary public offers.
- 6
Choose Create tier. When editing an existing tier, use Save tier.
Publish the tier
- 1
Review the saved tier in Tiers. Saving a draft does not publish it.
- 2
Choose Publish, read the confirmation and choose Publish tier. Existing memberships keep their recorded terms.
- 3
Check the player site if the tier is public. Add a test member or complete a real purchase if you need to verify benefits, then check a representative court price or event.
If the tier is missing or a save fails
For staff membership actions, check that the tier is published and has a billing option. For player purchases, also check visibility and online-payment readiness.
Correct the fields identified in the form and save again. Then publish the saved change when you intend players to see it. Do not assume a benefit description has changed an access or pricing rule.
Send us the step that failed and the reference you see. We will help you pick it up.