Help centerPlayers & membershipsCreate a membership plan
Players & memberships

Create a membership plan

Set up a membership that explains who is eligible and what the plan includes.

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Before you begin

A tier defines the membership you offer. A player becomes a member when they have a qualifying membership record with valid dates; creating a tier alone does not enroll anyone.

Open Memberships in the workspace. For online purchases or recurring billing, check your CourtBeam plan and that Settings → Online payments is ready. Staff can use published tiers when adding existing or complimentary memberships.

Create a tier

  1. 1

    Open Memberships → Tiers and choose Add tier.

  2. 2

    Enter a Tier name and Description that explain who it is for and what is included.

  3. 3

    Add the billing frequencies and prices you offer. Review any free trial and joining fee before publishing.

  4. 4

    Add benefit descriptions if needed. These describe the offer; configure enforced booking windows and prices in Courts → Rules or the event settings.

  5. 5

    Choose Visibility. Public tiers can appear for players; Hidden and Invite only tiers do not appear as ordinary public offers.

  6. 6

    Choose Create tier. When editing an existing tier, use Save tier.

Publish the tier

  1. 1

    Review the saved tier in Tiers. Saving a draft does not publish it.

  2. 2

    Choose Publish, read the confirmation and choose Publish tier. Existing memberships keep their recorded terms.

  3. 3

    Check the player site if the tier is public. Add a test member or complete a real purchase if you need to verify benefits, then check a representative court price or event.

If the tier is missing or a save fails

For staff membership actions, check that the tier is published and has a billing option. For player purchases, also check visibility and online-payment readiness.

Correct the fields identified in the form and save again. Then publish the saved change when you intend players to see it. Do not assume a benefit description has changed an access or pricing rule.

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