Manage event registration and capacity

Open the right session

1. 1

   Open Events and select the event. For a recurring event, open the specific session date whose players you want to manage.

2. 2

   Review the confirmed player list, payment statuses and Waitlist. A waitlist entry is not a confirmed place.

3. 3

   If players cannot join, check publication, capacity, eligibility and the registration window. In Settings → Modules, confirm Events is accepting registrations.

Record an at-venue payment

On the player’s registration, use Record payment after receiving the money. Choose Cash or Card and confirm. This records a payment you collected; do not use it to represent a pending online checkout.

Change session payment options

When you change how a session can be paid, players already on its waitlist keep the option they chose and the terms they saw when they joined. New players see only the current options. Registered players are unaffected.

Cancel one player’s place

Open that registration’s actions and choose Cancel registration. Confirm the correct person and session before proceeding. The dialog shows Refund to, preset from Settings → Billing; you can choose a different destination for this cancellation. The next waiting player may be promoted, so check the updated roster and payment outcome afterwards.

Change the whole session

Use the event’s editing or cancellation actions for a session-wide change. For recurring events, read the scope before confirming: one date and multiple future dates can affect different players.

• Manage event cancellations and refunds
• Create or publish an event