Create an event or program

Before you begin

Enable Events in Settings → Modules. You can run an event at your own courts or an outside venue; you do not have to configure reservable courts for a social-play-only club.

Decide the local date and time, duration, capacity, eligibility and whether the event is free or paid. For online payments, the owner must have an eligible plan and a ready connection in Settings → Online payments.

Create the event details

1. 1

   Open Events and choose Create event. Enter a clear Title and choose the Sport.

2. 2

   Set Date, Start time, Duration and Capacity. Check the club time zone.

3. 3

   Choose the venue and add an address and arrival instructions for an outside location.

4. 4

   For a repeating activity, set Repeats and its end or last-session date. Review the dates before creating the series.

5. 5

   Choose Free event if no payment is required, or enter Standard price and any Member price. Set Eligibility to the intended audience.

6. 6

   Complete the description and cancellation settings. Save the draft if you still need to review it.

Publish and open registration

1. 1

   Review the saved event’s date, venue, capacity, prices and eligibility. For a series, check which occurrences the change will affect.

2. 2

   Choose Publish event and confirm publication. For a series, use the publishing action shown for its draft occurrences or changes.

3. 3

   In Settings → Modules, check that Events is accepting registrations; choose Accept registrations if it is paused. Then check the event’s registration window and verify that a player can join. Publishing an event does not override a club-wide pause.

4. 4

   Open the event from the player site, sign in with a test phone number and complete a registration. If the club is Pre-live, that number must be on the test list.

5. 5

   Confirm the player appears on the event’s registration list with the expected payment status. Cancel the test registration and review any refund separately.

If players cannot register

Check launch access, publication, registration status, capacity, eligibility and payment readiness. A members-only event requires a qualifying membership, not just a player profile. If the event is full, check its waitlist settings before promising a place.

• Manage registrations and waitlists
• Understand event payments and refunds
• Check a player’s membership