Understand booking policy rules
A plain-language guide to booking windows, notice periods, duration, and payment options.
All club and organizer guides · Player help and FAQs
Advance booking windows
Players can book sets how far ahead the general audience can reserve. Members can book optionally gives members a longer window. Leave the member window empty to use the general window.
Minimum booking means duration
Minimum booking is the shortest reservation length, in minutes. It is not a minimum-notice rule. Check the available duration settings together with opening hours when a short slot does not appear.
Prices and payment options
In Courts → Rules, review the standard, member and tier prices and the payment methods offered to players. Publish the rules and confirm that online bookings are enabled.
If you allow pay-at-the-club bookings, you can require a temporary card authorization where supported. It is not a charge: staff release it when the player pays at the club, or charge it according to the applicable late-cancellation or unpaid-booking policy. This requires a ready Stripe connection.
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