Complete the owner onboarding checklist

Choose what your club will offer

Sign in to the club workspace as the owner. In Settings → Modules, enable the activities you actually run. A club running events at a hired venue can launch without adding courts. Add courts and booking rules when players will reserve your own courts.

Use this checklist in order. You can save your work and return later; keep the club in Setup while you prepare it.

1. Confirm the club details

1. 1

   Open Settings → Club details. Check the club name, country, currency, time zone and contact information.

2. 2

   Check the player-facing address and contact details in Player site → Club info. Use the club’s local time zone when setting schedules.

3. 3

   Open Settings → Plan to check your trial or subscription and the features you will keep after launch.

• Create a club and understand the trial

2. Set up your first activity

• Court reservations: add an active court, set its hours, then open Courts → Rules. Set booking windows, durations, prices, payment options and cancellation rules. Publish the rules and enable online court bookings.
• Events or social play: create an event with its venue, date, time, capacity and price. Publish it and check that Events is accepting registrations in Settings → Modules. Enabling Events alone does not make an event bookable.
• Memberships: create and publish a tier, then add or import existing members if needed. Set member prices and advance booking windows in the court or event settings; writing a benefit on a tier does not configure those rules.

• Add courts and hours
• Configure booking rules
• Create your first event
• Create a membership tier

3. Prepare payments, waivers and staff

• For online payments, the owner connects Stripe in Settings → Online payments and resolves any outstanding requirements. Online payments also require an eligible CourtBeam plan. You do not need Stripe just to run a no-charge event.
• If your club requires a waiver, publish the reviewed text in Waivers and test acceptance as a player.
• Invite staff from Settings → Team and check that they can perform their own jobs. Configure personal two-step verification in Account; the owner can require it for the club in Settings → Security.
• Review Player site for your logo, club details and the link you will share with players.

• Connect online payments
• Publish a waiver
• Invite your team
• Update your player site branding

4. Test with a player phone number

The owner can choose Start Pre-live in Settings → Club details after the required setup is complete. Save the test players’ phone numbers first, including country codes. Pre-live is optional: you can also go directly from Setup to Live.

Pre-live restricts who can enter; bookings, club credit and card payments are real. Use a phone number you control and cancel test reservations when finished. Check the refund outcome separately if money was collected.

1. 1

   Open your club link on a phone or in a private browser window. Sign in with an allowed phone number and its SMS code; a separate email address does not create a player test account.

2. 2

   Find the intended court slot or published event. Check the local time, price, eligibility, waiver and cancellation terms, then complete a booking or registration.

3. 3

   Confirm the reservation appears in both the player account and the staff workspace, with the expected payment status.

4. 4

   If you offer memberships, repeat the relevant price or access check with a member and a guest.

5. 5

   Test cancellation and inspect the resulting reservation and payment records. Check another enabled activity before sharing the link.

5. Go live and share the club link

Return to Settings → Club details, resolve any remaining setup requirements and choose Go live. Open the club link again as a player who is not on the test list, then share it with your members.

During your first week, check new bookings, registrations and payments daily. Before the trial ends, choose the plan your club needs: without a paid subscription the club returns to Free, which has lower limits and does not include integrated payments or automatic membership billing.

• Launch access and the go-live checks
• Understand CourtBeam subscription billing