Use payment methods, club credit and receipts

Choose an available payment method

The booking or session shows the methods your club accepts. Pay now opens online checkout; Pay at the club means you still need to settle with the club using its accepted method. A confirmed pay-at-club place is not proof that payment has been received.

Online checkout presents the methods available for that club, currency, device and purchase. Use a wallet or another method only if checkout offers it; CourtBeam does not promise every method at every club.

Manage saved cards on the website

The standalone Payment methods screen is on the player website. App checkout can offer card saving or reuse, but an older app may not include this profile screen. Cards are associated with the club’s payment account; do not expect a saved card to be shared across clubs. Removing a card does not cancel a membership.

1. 1

   Sign in to the club’s player website and open Profile → Payment methods.

2. 2

   Use Add card if available. Enter card details and consent on the payment provider’s secure page.

3. 3

   Return and check that the card was saved. Saving a card does not book a place or pay for a session.

4. 4

   Remove an unused card from Payment methods when allowed. If it is still needed by a subscription or an authorized waitlist, follow the explanation and resolve that commitment first.

Use club credit

Profile → Club credit shows your balance and each entry. Credit does not expire. At checkout, choose Use … club credit to apply it to an online payment at that club; review the deduction and any remaining amount before confirming. Using credit is optional.

History labels identify refunds from cancelled sessions, card refunds, credit restored after a failed card refund, credit added or removed by the club, and credit used at checkout.

Credit belongs to the issuing club and its currency. It is not a transferable cash balance or a universal membership discount. Only credit from a club cancellation can be moved back to your card, as described in the cancellation guide.

Check a receipt or payment

Open a receipt link where it is offered on a paid activity or payment update. Check the payment reference, amount, any club credit used and any refunded amount. Ask the club to confirm an offline payment that has not been recorded.

• Finish pending payment
• Understand refund outcomes