Join, renew and manage your membership
Check your membership dates and benefits, join an available tier and manage automatic renewal.
All player guides and FAQs · Clubs & organizers
Check your current membership
On the website or app, open Profile → Membership for the correct club. Check the tier, status, dates and renewal information. If the club imported or added your membership, use the same phone number as its player record.
Member prices and access depend on your active membership, its dates, the tier and the club’s booking rules. A benefit description alone does not guarantee a discount on every court or session.
Join or renew
Some clubs handle membership changes or approval directly. If there is no signup action, contact the club; seeing a tier does not mean you can activate it yourself. For a manually paid membership, ask the club to record the payment and renewal. Do not pay twice just because the status has not yet updated.
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Open Membership and review the public tiers, billing period, price, joining fee and terms.
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Use Join or Renew with the tier name when online signup is offered.
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Complete the required membership details, review the billing schedule and finish checkout.
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Return to Membership and verify the resulting status, dates and renewal setting.
Stop automatic renewal
Stopping renewal normally keeps your membership active through the displayed period; it does not refund the current period. You cannot turn renewal back on yourself in the current flow. Contact the club if you change your mind, need immediate cancellation, or renewal is already processing.
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Open Membership and check whether automatic renewal is on and which date applies.
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Choose Cancel renewal when offered and read the confirmation.
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Confirm, then verify that automatic renewal is off and note the active-through date.
Payment problems or missing benefits
Use the payment recovery action in Membership if one is offered. A failed renewal can affect access after the applicable grace period; follow the dates and message shown rather than assuming all clubs allow the same time.
If benefits are missing, check the club, phone account, tier, active dates and date of play. Ask the club to review the membership and its booking rules. A Guest label is not a setting you can change yourself.
Ask your club about bookings, membership rules or refunds. Contact CourtBeam for an account or app problem.