Help centerYour player accountManage your profile, waiver and privacy
Your player account

Manage your profile, waiver and privacy

Keep account details current, review the club waiver and understand account deletion.

All player guides and FAQs · Clubs & organizers

Update your profile

Open Profile and select your name or profile settings on the website or app. Keep your display name and email accurate. Where a profile photo control is offered, use it to choose or remove your photo and check the saved result.

Your account’s name, email and photo can be shared across linked clubs. Membership-specific details can be separate: use Membership details where offered. Changing email does not change the phone number used to sign in; contact support if you need help recovering access to that number.

Read and sign the club waiver

A membership payment or imported player record does not prove that you have accepted the current waiver. If you cannot agree or the record looks wrong, contact the club.

  1. 1

    Open Profile → Club waiver when the club requires one, or follow the waiver prompt before booking.

  2. 2

    Read the current text and check that you understand the club’s terms.

  3. 3

    Accept only if you agree, then check that the waiver shows Signed.

  4. 4

    If the club updates its required waiver, review the new version when prompted.

Control your information

Use Notifications for notification choices. Marketing choices, where shown in profile settings, are separate. Participant visibility depends on the club and activity; ask the club about the information it publishes.

Review CourtBeam’s privacy policy for account data handling and contact the club about records it controls.

Delete your CourtBeam account

Open your profile settings and choose Delete CourtBeam account. Read the account-wide consequences and any requirements shown before confirming. This can affect your access across clubs, not just the club you are viewing.

Resolve active bookings, sessions, memberships or outstanding payments as instructed. Do not use deletion to request a refund. Some financial or other required records may be retained as described in the privacy policy. If deletion is scheduled, check its status and use Cancel deletion only if that action is offered.

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